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You should not try and lift a broken garage door as there could be several problems causing the issue.  These problems could be a broken garage door spring, a broken garage door opener chain or even the overhead garage door is off the track.  Trying to lift the garage door may cause further damage.  It is highly recommended that you contact a garage door company for emergency repair service.

The emergency garage door release cord is the red or yellow rope that hangs from the overhead door trolly.  This cord moves with the door along the rail when the garage door is opened or closed.  When the release cord is pulled, it disconnects the trolly from the carriage allowing you to manually move the door.  This emergency release cord was designed only for when the power is out.  It should not be used when a garage door is damaged.  If a garage door is damaged, it is recommended that you call an emergency garage door repair company.

Garage doors are complicated pieces of equipment that require special training to fix.  Damages can range from a broken spring to a garage door being off-track or a garage door opener is broken.  These types of damages will need a professional garage door technician who has experience in this area to fix the issue.